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about us
Our Mission & Vision For a Better Future...
Our Mission
To provide exceptional customer service far above the industry norm while collectively bringing the Greater Vancouver area together to help put an end to child sex trafficking.
Our Vision
To become the leaders in our industry in customer satisfaction, innovation and contribution. We are here to set the stage for the next wave of home service contractors.
5% of All Revenue is Donated to Help End Child Sex Trafficking...
When you choose to work with us your not just choosing to work with the best plumbing and water restoration contractors in the Greater Vancouver area, your choosing to make a difference and give back to the the things that matter most. 5% of our revenue is donated to Operation Underground Railroad to help put an end to child sex trafficking and make the world a better place.
Our Core Values
Radical Transparency
If there is one thing we stand by its transparency and honesty. From our own internal staff and employees all the way to our customers we aim to provide nothing but honest and open communication.
Customer Obsession
Our customers are the back bone of our business, without them, we are nothing and we get that. We are always looking for ways to excel in customer service and exceed our customers expectations.
Innovation
With a desire to innovate, we are always looking for ways to push the envelope in this industry. We might be different, we might make mistakes, but constant forward progress is what makes great companies.
Check what our lovely customers say about us
"Very happy with the work done! I had a stuck tub drain and Preston was able to fix the issue and install a new tub drain very quickly. He also gave me several tips for future repairs. Excellent service!"
Vladislav Tsygankov
Verified Google Review
"Great to deal with; from the initial call through to completion. Great attitude and very honest, which means we will definitely use this service again."
Stephen Rose
Verified Google Review
"Your Guy Plumbing was a great choice. I had an emergency pipe that needed to be repaired in my new condo. My technician was prompt, professional and friendly and he fixed the problem quickly. I would recommend this business."
Heidi Farnola
Verified Google Review